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            Clone the Flow to Update Care Benefit Verify Request Status

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            3. Agentforce Life Sciences

            Clone the Flow to Update Care Benefit Verify Request Status

            Streamline the process of updating the care benefit verify request status by using a clone of the default Update Verification Request Status to Received Confirmation flow.

            Required Editions

            Available in: Lightning Experience
            Available in: Enterprise and Unlimited Editions with Health Cloud or Life Sciences Cloud licenses and Agentforce for Life Sciences Cloud or Agentforce for Health Cloud, Flex Credits Metering, Agentforce Employee Agent, Einstein GPT Platform, Einstein GPT Copilot, and Einstein GPT Prompt Builder add-on licenses
            User Permissions Needed
            To clone and activate flows:

            Manage Flows

            AND

            Access Patient Support Programs using Einstein

            AND

            Context Service User

            AND

            Manage Pharmacy Benefits Verification

            AND

            Prompt Template User

            AND

            Health Cloud Starter (For Life Sciences Cloud) permission set OR Health Cloud Foundation (For Health Cloud) permission set
            1. From Setup, in the Quick Find box, enter Flows, and select Flows.
            2. Select Update Verification Request Status to Received Confirmation flow.
            3. Click Save as New Flow.
            4. Enter a label, API name, and description for the clone.
            5. Save your changes, and activate the flow.
             
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            Salesforce Help | Article