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            Align Messages with or Exclude Messages from Territories

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            3. Administer Life Sciences Cloud

            Align Messages with or Exclude Messages from Territories

            To help users quickly and efficiently deliver key messages to healthcare providers, assign product messages to the territories that are aligned with a product.

            Required Editions

            Available in: Lightning Experience
            Available in: Enterprise and Unlimited Editions with Life Sciences Cloud, Life Sciences Cloud for Customer Engagement Add-on license, and the Life Sciences Customer Engagement managed package.
            User Permissions Needed
            To align or remove messages: Life Sciences Commercial Admin permission set
            Note
            Note Message exclusion is available only for the lowest level of territories.
            1. From the App Launcher, find and select Admin Console.
            2. Select Product, and then select Product Alignment.
            3. Find a product by using the search field, or click the arrow next to Product Hierarchy, and then select the product.
              The associated territory hierarchy appears.
            4. Select a territory assigned to the product.
              The list of product messages associated with the product appears.
            5. Select a message to align it with a territory.
              If the message is shared with a parent territory, its child territories also inherit the message.
              If a message isn't activated, it appears in the product-territory alignment window but it remains unavailable.
            6. Deselect a message to remove it from a territory.
              You can remove a message from specific child territories, while keeping it assigned to the parent territory or to the other child territories of the parent.
             
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