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          Products and Product Types

          Products and Product Types

          Before you set up products in your org, learn about the different types of products, their hierarchy and groupings, and how they all fit together.

          Required Editions

          Available in: Lightning Experience
          Available in: Enterprise and Unlimited Editions with Life Sciences Cloud, Life Sciences Cloud for Customer Engagement Add-on license, and the Life Sciences Customer Engagement managed package.

          In Life Sciences Cloud, use the Life Science Marketable Product object to create all product types. Physical and sellable products are created by using the Product2 object and associated with the Life Science Marketable Product record of type Product.

          Product Types are groupings that help organize the products that a company sells, markets, and distributes as samples. Life Sciences Cloud gives you the flexibility to create hierarchies among the product types by using the Parent Product field in the Life Science Marketable Product object. However, there are certain limitations around implementing child product types for each parent type.

          Here are the various groupings of products in Life Sciences Cloud and the parent-child hierarchies that you can set up for each product type.

          Product Type What it Means Example Child Product Types
          Market Represents a grouping of medical areas. Diabetes
          • Brand
          • Product
          • Indication
          • Therapeutic Area
          • Brand Indication
          Therapeutic Area Represents a category of medical conditions that share pathophysiological features. Endocrinology
          • Product
          • Indication
          • Therapeutic Area
          • Brand Indication
          Brand Represents the brand name of the medicine, device, or therapy prescribed for treating a medical condition. Glipizide
          • Brand
          • Product
          • Indication
          • Therapeutic Area
          • Brand Indication
          Product Represents tangible, physical, sellable products. Each individual product, defined using a Product2 record, can be further categorized as an order item, a promotional item, or a sample. Glipizide 1mg
          • Product
          Indication Represents an individual medical condition that requires an intervention. Polyurea
          • Product
          • Indication
          • Therapeutic Area
          • Brand Indication
          Brand Indication Represents an instance of the brand discussed in the context of a specific indication. Glipizide for Polyurea
          • Product
          • Indication
          • Therapeutic Area
          • Brand Indication
          Note
          Note Therapeutic areas and indications are not sellable but they maintain the hierarchical structure for delivering product guidance during a visit.
           
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