Loading
Connectivity issues between Mulesoft and customer corporate network.Read More
Salesforce Enforces New Security Requirements in Summer 2026Read More
Configure an App Action on an Account Record Page

Configure an App Action on an Account Record Page

Configure a Custom Action to open an external app from the Account record page without switching apps.

Required Editions

Available in: Lightning Experience
Available in: Enterprise and Unlimited Editions with Life Sciences Cloud, Life Sciences Cloud for Customer Engagement Add-on license, and the Life Sciences Customer Engagement managed package.
User Permissions Needed
To configure Custom Actions: Life Sciences Commercial Admin

App Actions open external apps installed on the Life Sciences Cloud mobile app device using a Uniform Resource Identifier (URI). Common examples include:

  • slack://open. Opens Slack
  • calshow://. Opens iOS Calendar
  • photos-redirect://. Opens iOS Photos
  • contacts://. Opens iOS Contacts
  • mobilenotes://. Opens iOS Notes
  • tel://phonenumber. Opens iOS Phone
  1. From Setup, open Object Manager, select Account, click Buttons, Links, and Actions, and click New Action.
  2. Enter values in these fields.
    Field Value
    Object Name Account
    Action Type Lightning Web Component
    Lightning Web Component helloWorld
    Label Photos
    Name iOS_Photos
  3. From the Admin Console, select Quick and Custom Action Administration, click Custom Actions, and click New.
  4. Enter values in these fields.
    Field Value
    Label iOS Photos
    Name iOS_Photos
    Entity Type SObject
    Action Type App
    Target Type External
    Action Target photos-redirect://
    Quick Action iOS_Photos
    Entity Name Account
 
Loading
Salesforce Help | Article