Loading
Salesforce now sends email only from verified domains. Read More
Table of Contents
Filter by (0)Add
Select Filters

          No results
          No results
          Here are some search tips

          Check the spelling of your keywords.
          Use more general search terms.
          Select fewer filters to broaden your search.

            Search all of Salesforce Help
            Search all of Salesforce Help
            Add the Video Call Recordings List to the Visit Page

            You are here:

            1. Salesforce Help
            2. Docs
            3. Administer Life Sciences Cloud

            Add the Video Call Recordings List to the Visit Page

            To make video call recordings for visits available to your users, add a related list to the visit record page.

            Required Editions

            Available in: Lightning Experience
            Available in: Enterprise and Unlimited Editions with Life Sciences Cloud, Life Sciences Cloud for Customer Engagement Add-on license, and the Life Sciences Customer Engagement managed package.
            User Permissions Needed
            To edit the visit page layout:

            Life Sciences Commercial Admin permission set

            AND

            Customize Application
            1. From the setup menu on a visit record page, select Edit Page.
            2. Drag the Video Call Recording List component to the related lists section of the page.
            3. Configure the page properties.
              • Enable Play Recording Action: Makes the Play button available for users.
              • Enable Refresh Recording Link Action: Supports generating a new link if the current video call link expires.
              • Enable Copy Recording Link Action: Makes the Copy Link button available to users.
              • Enable Toggle Access Action: Makes the Change Recording Access button available to users.
            4. Save your changes and activate the page.
             
            Loading
            Salesforce Help | Article