Set up object metadata cache configurations for Life Sciences remote engagement
objects. Generate a metadata cache to package the object schema configuration that the Life
Sciences Cloud mobile app uses for online and offline access. This configuration defines how the
mobile app fetches and stores the necessary metadata when a network connection is
unavailable.
Required Editions
Available in: Lightning Experience
Available in: Enterprise and Unlimited Editions with Life
Sciences Cloud, Life Sciences Cloud for Customer Engagement Add-on license, and the
Life Sciences Customer Engagement managed package.
User Permissions
Needed
To set up Life Sciences Customer Engagement data:
Life Sciences Commercial Admin permission set
To set up offline access for the objects that support remote engagement in the Life
Sciences Cloud mobile app, create these object metadata cache configurations. Make sure that
you also set up offline access for other areas of the app, such as visits,
presentations, emails, and consent.
Object
Type
VideoCall
Data
VideoCallParticipant
Data
VideoCallPtcpSession
Data
VideoCallRecording
Data
Important After you create these configurations, you must generate a metadata
cache. This step is important because it makes sure that the mobile app accesses the latest
metadata definitions, including any schema changes for supported objects.
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