Set Up an Experience Cloud Site for Remote Engagement
Set up a customer portal for your Salesforce org so that attendees can join video
calls. To support portal access, create a profile and add it as a member to the portal. Grant
users access by using the Access Remote Engagement for Digital Experience permission
set.
Required Editions
Available in: Lightning Experience
Available in: Enterprise and Unlimited Editions with Life
Sciences Cloud, Life Sciences Cloud for Customer Engagement Add-on license, and the
Life Sciences Customer Engagement managed package.
Grant Accounts Access to Your Experience Cloud Site To give users access to your customer portal for remote engagement or presentations, create a profile and add it as a member to your Experience Cloud site. If you skip these steps, healthcare professionals (HCPs) can still join remote sessions or view presentations as guest users.
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