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            Grant Accounts Access to Your Experience Cloud Site

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            3. Administer Life Sciences Cloud

            Grant Accounts Access to Your Experience Cloud Site

            To give users access to your customer portal for remote engagement or presentations, create a profile and add it as a member to your Experience Cloud site. If you skip these steps, healthcare professionals (HCPs) can still join remote sessions or view presentations as guest users.

            Required Editions

            Available in: Lightning Experience
            Available in: Enterprise and Unlimited Editions with Life Sciences Cloud, Life Sciences Cloud for Customer Engagement Add-on license, and the Life Sciences Customer Engagement managed package.
            User Permissions Needed
            To create of edit profiles: Manage Profiles and Permission Sets
            To create an Experience Cloud Site

            Create and Set Up Experiences

            AND

            Setup and Configuration

            If you have one Experience Cloud site for remote engagements and for HCPs to view presentations, you only need to perform these steps one time.

            1. Create a profile.
              1. Clone a standard external profile like Customer Community Plus User or Customer Community Plus Login User.
              2. Name the new profile HCP User.
              3. Save the profile.
            2. Add the profile to the Experience Cloud site.
              1. From Setup, in the Quick Find box, search for and select Feature Settings.
              2. Go to Digital Experiences and select All Sites.
              3. For your site, select Workspaces.
              4. Select the Administration tile, then select Members.
              5. In Select Profiles, use Customer in search to narrow results.
              6. Add the profile that you created earlier to Selected Profiles.
              7. Save your changes.
             
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