Send damaged, obsolete, or unwanted inventory back to the warehouse from the Sample
Inventory Management dashboard.
Required Editions
Available in: Lightning Experience
Available in: Enterprise and Unlimited Editions with Life
Sciences Cloud, Life Sciences Cloud for Customer Engagement Add-on license, and the
Life Sciences Customer Engagement managed package.
User Permissions Needed
To return sample inventory:
Life Sciences Field Sales Representative permission set
AND
Health Cloud Starter permission set
From the App Launcher, find and select Sample Inventory
Management.
Under Inventory Timeline, click and select New Operation.
Select Return, and click Next.
For Destination Location, select the warehouse that you want to return the samples
to.
Select a shipping provider, and enter the name of the recipient.
Select the product, and enter the quantity to return.
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