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            Delete All Sample Limits for an Account

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            Delete All Sample Limits for an Account

            To remove outdated restrictions on sample distribution across all accounts, delete sample limits for a specific template. Then, you can apply new templates for those accounts.

            Required Editions

            Available in: Lightning Experience
            Available in: Enterprise and Unlimited Editions with Life Sciences Cloud, Life Sciences Cloud for Customer Engagement Add-on license, and the Life Sciences Customer Engagement managed package.
            User Permissions Needed
            To run sample limit jobs: Life Sciences Commercial Admin permission set

            Running this job doesn’t delete provider sample limit records that are in use for sample limit transactions. To replace the template that’s in use, assign and initialize a new template for that account or segment. Then, run this job to delete the sample limits associated with the old template.

            1. From the App Launcher, find and select Admin Console.
            2. Select Sample Limits, and then select Sample Limit Jobs.
            3. Under Delete Sample Limits, click Run Now.
            4. Select the template that you want to delete sample limits for.
            5. To determine how many sample limits to delete in this job, adjust the batch size.
            6. Run the job.
              The job runs asynchronously. To see the job’s status, monitor the list on the Sample Limit Jobs page.

            To verify that sample limits are deleted after the job runs, go to the App Launcher, and then find and select Provider Sample Limits. All sample limits created from the template are deleted and no longer appear in the list view.

             
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