To clear all limits for an account and product, delete the product's sample limit rules.
Then, you can reestablish new rules for that product.
Required Editions
Available in: Lightning Experience
Available in: Enterprise and Unlimited Editions with Life
Sciences Cloud, Life Sciences Cloud for Customer Engagement Add-on license, and the
Life Sciences Customer Engagement managed package.
User Permissions Needed
To delete sample limit rules:
Life Sciences Commercial Admin permission set
From the App Launcher, find and select Admin Console.
Select Sample Limits, and then select Sample Limit
Rules.
In the product hierarchy, search for products, or use the arrows to expand or collapse
product groups.
To see a product's assigned template and sample limit rules, select the product in the
hierarchy.
To delete sample limit rules and remove the product from the template, click
Delete.
Go to the Sample Limits Job page, and then run the Delete Sample Limits job.
After you delete sample limit rules, you can apply a new template to that product and update
rules if needed. Then, initialize the new sample limits for that account and product.
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