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          Set Up Patient Support Programs Analytics

          Set Up Patient Support Programs Analytics

          To access dashboards and analytics for all patient support programs in Life Sciences Cloud, set up Patient Support Programs Analytics.

          Required Editions

          Available in: Lightning Experience
          Available in: Enterprise and Unlimited Editions with Life Sciences Cloud
          User Permissions Needed
          To view the setup page for Patient Support Program Analytics:

          Data Cloud Architect

          Note
          Note The Analytics Apps and Template functionality included as a part of Tableau Einstein is available in English only.

          To set up Patient Support Programs Analytics, create and map Data 360 assets and ingest Data 360 data. Use the Patient Support Programs Analytics guided setup to configure Data 360.

          1. From Setup, in the Quick Find box, enter Patient Support Programs Analytics Setup, and then select Patient Support Program Analytics Setup.
          2. Build Your Data 360 Connection.
          3. Configure Access to Patient Support Programs Analytics.
          4. Install and Deploy Patient Support Programs Analytics.
          5. Install Patient Support Programs Analytics App.
          • Build Your Data 360 Connection
            Configure your Data 360 connection for Life Sciences Cloud. Data 360 is automatically provisioned in your Salesforce org.
          • Configure Access to Patient Support Programs Analytics
            Assign permissions to view and manage Patient Support Programs Analytics.
          • Install and Deploy Patient Support Programs Analytics
            To view components such as data streams, calculated insights, and data graphs from Data 360, install and deploy the Patient Support Programs Analytics data kits from Data 360 in your Salesforce org.
          • Install Patient Support Programs Analytics App
            After your Patient Support Program Analytics data is ingested into Data 360, you’re ready to install the app to help you get insights on all your patient support programs in Life Sciences Cloud.
          • Add Patient Support Programs Analytics Dashboards
            After your Patient Support Program Analytics app is installed, add analytics dashboards for your program leads and patient services reps to gain real-time insights into program performance. The dashboards provide a clear view of patient enrollment and adherence, which helps program leads optimize operational efficiency and resource allocation. The data also help reps proactively intervene and personalize support, and drive better patient outcomes.
           
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