Loading
Feature degradation | Gmail Email delivery failureRead More
Table of Contents
Select Filters

          No results
          No results
          Here are some search tips

          Check the spelling of your keywords.
          Use more general search terms.
          Select fewer filters to broaden your search.

          Search all of Salesforce Help
          Refresh Survey Sharing Data

          Refresh Survey Sharing Data

          Recalculate the survey sharing logic and generate survey invitation share records for a specified territory. Run this batch job to make sure that the right users have access when territory alignments change.

          Required Editions

          Available in: Lightning Experience
          Available in: Enterprise and Unlimited Editions with Life Sciences Cloud, Life Sciences Cloud for Customer Engagement Add-on license, and the Life Sciences Customer Engagement managed package.
          User Permissions Needed
          To create a survey: Life Sciences Commercial Admin

          Before you begin, turn on the SurveyInvitationSharingHandler.

          1. From the App Launcher, find and select Admin Console.
          2. On the Admin Console setup page, click Territory Management.
          3. In the navigation bar, select Share Survey.
          4. On the Share Survey Setup page, click Run Now.
          5. Under Run Share Survey Invitation and Responses, in the Hierarchy field, search for and select a territory.
          6. Click Run.
            Note
            Note

            This job uses Provider Account Territory Info (PATI) records to refresh the data. If the PATI records are missing or incomplete for the selected territory or its child territories, the job can't update the survey data.

           
          Loading
          Salesforce Help | Article