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          Configure Mobile Sync Settings

          Configure Mobile Sync Settings

          Set the mobile sync settings at the org default or user profile level to determine the record synchronization details.

          Required Editions

          Available in: Lightning Experience
          Available in: Enterprise and Unlimited Editions with Life Sciences Cloud, Life Sciences Cloud for Customer Engagement Add-on license, and the Life Sciences Customer Engagement managed package.
          User Permissions Needed
          To manage mobile sync settings: Life Sciences Commercial Admin
          1. From the App Launcher, find and select Life Sciences Commercial, and then select Admin Console.
          2. Select Synchronization, and then select Mobile Sync Settings.
          3. From the Select Type dropdown, select the type of settings to configure. You can configure mobile sync settings for the org default or specific user profiles.
          4. Select processing options and enter values to meet your business needs.
            Setting Description Recommended Value
            Related Record Retrieve Enables showing related record names for inaccessible records. The related record is read-only, preventing users from opening the inaccessible object. Selected
            Mobile Non Wifi Data Limit in Megabytes The limit in MB a user can download when not on wifi before a warning message is shown. 25
            Mobile Offline Days Limit The maximum number of days a user can stay offline before they’re forced to synchronize. 30
            Mobile Timeout Period in Minutes The number of minutes before the mobile app times out and returns the user to the PIN screen. 60
            Number of Items per Transaction The maximum number of items to include in a transaction. 10
          5. Save your work.
          6. To push your changes to the Life Sciences Cloud mobile app, create a metadata cache.
           
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