Define comprehensive guidelines for managing records throughout their lifecycle.
Descriptive record handling rules are crucial for data integrity, regulatory compliance, efficient information management, and risk mitigation.
Required Editions
Available in: Lightning Experience
Available in: Enterprise and Unlimited Editions with Life
Sciences Cloud, Life Sciences Cloud for Customer Engagement Add-on license, and the
Life Sciences Customer Engagement managed package.
User Permissions Needed
To manage sync processor settings:
Life Sciences Commercial Admin
From the App Launcher, find and select Life Sciences Commercial, and
then select Admin Console.
Select Synchronization, and then select Sync Processor
Settings.
Select processing options and enter a number of retry attempts to meet your business
needs.
Setting
Description
Recommended Value
Optimize performance by grouping items
Automatically group transaction items by order within a single transaction. When
activated, transaction items sharing the same Operation and Object Type values receive an
identical Order field value. Items with the same order value process together as a single
batch, which reduces the number of SOQL queries.
Selected
Cancel sync for deleted records
Automatically cancel transactions that try to delete previously deleted
records.
Selected
Cancel sync when record isn’t found
Automatically cancel transactions attempting to update nonexistent records.
Selected
Retry sync for locked rows
Automatically retry sync transaction if the Unable to Lock Row error occurs. Retries
continue until the transaction is successful or a different error occurs.
Selected
Number of Retry Attempts
The number of retries when a transaction fails.
3
Save your work.
To push your changes to the Life Sciences Cloud mobile app, create a metadata cache.
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