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          Configure Collaboration Features

          Configure Collaboration Features

          Manage group visits with multiple healthcare professionals, record attending colleagues, and share visit data across your team to collaborate effectively.

          Required Editions

          Available in: Lightning Experience
          Available in: Enterprise and Unlimited Editions with Life Sciences Cloud, Life Sciences Cloud for Customer Engagement Add-on license, and the Life Sciences Customer Engagement managed package.
          • Add Attendees to Group Visits
            Configure the attendees feature so field reps can record group interactions by adding multiple healthcare professionals to a single visit.
          • Add Internal Users as Visitors
            Configure the visitors feature so field reps can record internal colleagues who participate in visits and automatically share visit data with them.
          • Enable Visit Sharing
            Enable visit sharing so that field reps can view previous interactions other reps have had with accounts in their territories.
           
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          Salesforce Help | Article