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            Configure Mobile Sync Settings

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            Configure Mobile Sync Settings

            Improve mobile app performance and reduce data usage with a more efficient synchronization model. Turn on periodic background synchronization during idle times so that field reps have the most current data is always available to field reps.

            Required Editions

            Available in: Lightning Experience
            Available in: Enterprise and Unlimited Editions with Life Sciences Cloud, Life Sciences Cloud for Customer Engagement Add-on license, and the Life Sciences Customer Engagement managed package.
            User Permissions Needed
            To manage visit settings: Life Sciences Commercial Admin permission set
            1. From the App Launcher, find and select Life Sciences Commercial, and then select Admin Console.
            2. Select Synchronization | Mobile Sync Settings.
            3. Check the options to configure how mobile sync works for your org.
              • Related Record Retrieve fetches records that are related to the ones being synced.
            4. Save your changes.
             
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