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从服务控制台管理走访
使团队能够在桌面站点的服务控制台的子选项卡中管理走访记录。维护客户和个案之间的上下文,以便现场代表可以高效地执行多任务。

使用更普遍的搜索词。
选择更少的筛选器,并扩大搜索范围。
使团队能够在桌面站点的服务控制台的子选项卡中管理走访记录。维护客户和个案之间的上下文,以便现场代表可以高效地执行多任务。
| 适用于:Lightning Experience |
| 适用于:具有Life Sciences Cloud、Life Sciences Cloud for Customer Engagement加载项许可证和Life Sciences Customer Engagement受管软件包的Enterprise 和 Unlimited Edition。 |
| 所需用户权限 | |
|---|---|
| 管理走访设置: | 生命科学商业管理员权限集 |
单击走访记录会将其打开为工作区选项卡,而不是模态窗口。

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