讓小組在桌面網站的 Service Console 內部的子索引標籤中管理造訪記錄。在帳戶和個案之間維護內容,讓現場代表有效率地進行多工作。
必要版本
提供版本：Lightning Experience
提供版本：具有 Life Sciences Cloud、Life Sciences Cloud for Customer Engagement 附加元件授權和 Life Sciences Customer Engagement 受管理封裝的 Enterprise 和 Unlimited Edition。
所需的使用者權限
若要管理造訪設定:
「Life Sciences 商業管理員」權限集
進入「設定」,按一下「應用程式管理員」。
建立或編輯 Service Console 應用程式。
在「應用程式選項」中,選取「主控台瀏覽」。
在「瀏覽項目」中,將「造訪」新增至選取的項目清單。
按一下造訪記錄會將其開啟為工作區索引標籤,而非強制回應視窗。
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