Loading
Table of Contents
Select Filters

          No results
          No results
          Here are some search tips

          Check the spelling of your keywords.
          Use more general search terms.
          Select fewer filters to broaden your search.

          Search all of Salesforce Help
          Share Intelligent Content

          Share Intelligent Content

          Set up Intelligent Content so field reps can open presentations and track metrics during visits.

          Required Editions

          Available in: Lightning Experience
          Available in: Enterprise and Unlimited Editions with Life Sciences Cloud, Life Sciences Cloud for Customer Engagement Add-on license, and the Life Sciences Customer Engagement managed package.
          User Permissions Needed
          Modify page layouts, rename tabs, and rename labels: Customize Application
          Access the Admin Console to activate trigger handlers: Life Sciences Commercial Admin permission set
          Note
          Note Be sure to upload the content and share it with users.
          1. From the object management settings for visits, go to Page Layouts.
          2. Add the Presentation Forums related list to the layout.
            After adding the related list, the five most recently used presentations appear in the Content sidebar.
          3. To improve the user experience, rename the Presentation Forums related list label to Content or Presentations.
          4. From the App Launcher, find and select Life Sciences Commercial, and then click Admin Console | Trigger Handler Administration.
          5. Activate the PresentationForumLockHandler trigger handler.
            This handler applies only to the desktop site. For the mobile app, this logic is built in.

          To help sales reps engage more effectively with their accounts, define recommended presentations. See Set Up Recommended Presentations.

           
          Loading
          Salesforce Help | Article