Sales reps and service users can determine the value of assets for trade-in, sale, or
valuation scenarios by using Appraisal Management. Use this feature to manage asset trade-ins,
sale, or valuation scenarios directly through standard record management in Manufacturing
Cloud.
Required Editions
Available in: Lightning Experience
Available in: Enterprise, Unlimited, and Developer
Editions
How Appraisal Management Records Work Together Sales reps can efficiently capture trade-in interest on behalf of customers or prospects, estimate trade-in values, and seamlessly process asset trade-ins through Appraisal Management. Understanding how different information is modeled in appraisal records is key.
Set Up Appraisal Management To set up appraisal management for assets, enable the feature in Setup and configure the necessary page layouts and picklist values.
Create Appraisals in Manufacturing Cloud Sales reps can quickly capture high-level details for asset appraisals to streamline the trade-in process and improve quote accuracy. Create appraisal records to store valuation details for assets, such as vehicles or equipment. You can create an appraisal record from a related Lead, Opportunity, Account, or Case.
Create Appraisal Items Create appraisal item records to store specific asset details, such as make, model, and usage history, for an appraisal.
Add or Modify Appraisal Item Add Ons Create add-on records to capture additional components or modifications, such as upgraded parts or custom installations, that affect the asset's value
Add Appraisal Item Valuation Records Create valuation records to capture and track asset values from different providers, ensuring accurate appraisal data for the asset.
Manage Appraisal Adjustments Create adjustment records to modify the value of an appraisal or a specific appraisal item. You can apply adjustments for discounts, surcharges, or condition-based value changes.
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