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Opens the phone dialer application on the device with the requested phone number to initiate a phone call directly from the Consumer Goods (CG) Cloud offline mobile app.
| Available in Lightning Experience in Professional, Unlimited, and Enterprise Editions that have Consumer Goods Cloud enabled. |
Phone calls are supported by the framework by means of PhoneGap plugins. For phone calls, the device hardware is used. Only smartphones are supported since tablets don’t generally have phone functionality. Furthermore, this solution is purely hardware-based, so VoIP apps such as Skype are also not supported.
dial (String): The phone number to be dialed in
respective format (number as in Internet Engineering Task Force (IETF) Request for Comments (RFC)
3966).result (promise): The API returns a promise.
Facade.startPhoneCall("0496313035555");
Facade.startPhoneCall("+1-201-555-0111").then(
function(ret) { },
function (err) { }
You can click the Call icon and checking the Phone Call Details dialog to validate whether the
same phone number you see on the app is used by the startPhoneCall(dial) method.

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