Loading
Salesforce now sends email only from verified domains. Read More
Industries Order Management
Table of Contents
Select Filters

          No results
          No results
          Here are some search tips

          Check the spelling of your keywords.
          Use more general search terms.
          Select fewer filters to broaden your search.

          Search all of Salesforce Help
          How Mapping Works When a Commercial Product Relies on another

          How Mapping Works When a Commercial Product Relies on another

          When a commercial product relies on another, you can map attribute and field values from both products to the technical product during decomposition.

          For example, let's say you have a Roaming commercial product that relies on a Voice commercial product. You can map it so that when the Roaming product decomposes, it passes on attribute values from the Voice product as well as itself.

          The same relationship works for setting conditions for decomposition. Industries Order Management honors Relies On relationships when validating conditions.

          Let's look at some examples of how this works. In this first example, two commercial products (Voice Product and Roaming) decompose to the Billing Item technical product.

          In the catalog, Roaming is set to rely on Voice Product. When Roaming decomposes to Billing item, it can map its own attribute value (CostCode2 = 222) and also attribute values from Voice Product (CostCode1 = 111). It doesn't matter whether Voice product itself decomposes to Billing Item. Its attribute value is mapped, because Roaming relies on it.

          The catalog and order showing that attributes map from a product and the product it relies on

          In this slightly more complicated example, there are three commercial products. Only one product (Roaming) decomposes to TechProd01. But because Roaming relies on Voice, and Voice relies on Comms Package, you can map attribute or field values from any or all of those products. Industries OM checks all the Relies On relationships and honor the mapping for all of them.

          A chart showing how OM checks relies on status along the hierarchy.

           
          Loading
          Salesforce Help | Article