Add the Vlocity Interaction Launcher to a Console App

Add the Vlocity Interaction Launcher utility to a Lightning Console app. Call service agents use the Interaction Launcher to search and verify the role of a caller. The console displays only the data and transactions that the caller has permissions to see.

1. From Setup in Lightning Experience, enter Apps in the Quick Find box, then select App Manager.
2. Click the dropdown next to the console app that to add Vlocity interaction launcher, and click Edit.
3. Under the Utility Items, click Add Utility Item.
4. To add a class-based or object-based Interaction Launcher, select Vlocity Interaction Launcher.
5. Select the Vlocity Ins OmniScript Interaction Launcher.
6. In the Component Properties fields select Interaction Launcher as Type.
7. Select the SubType of the OmniScript you wish to display, such as AccountSearch.
8. Click into the Language field, and select a language.
   
9. (Optional) To update the layout of your Interaction Launcher by configuring options, such as updating the icon or enabling the scratchpad, see Update the Layout of an Interaction Launcher.
10. Click Save.
11. Click Done.