Investigate and Analyze Pricing API Execution Logs
Open price logs to resolve errors by using the log information in the Revenue Cloud
Operations Console app. All headless pricing and pricing API executions, including discovery
and pricing procedures performed within an API call, are recorded as pricing logs. This
includes successful and unsuccessful executions.
Required Editions
Available in: Lightning Experience
Available in: Enterprise, Unlimited, and Developer editions of
Revenue Cloud where Salesforce Pricing is enabled
User Permissions Needed
To view price logs:
Salesforce Pricing Design Time
From the App Launcher, find and select Revenue Cloud Operations
Console.
From the list of pricing API executions,
find
and select the pricing log you want to check.
To check the success and failure status of the API, check the Details and the
Debug Details tabs.
A successful API call shows a Success status
along with relevant details, such as information about a pricing
procedure executed through the API.
A failed call shows an Error status along with
the reason for the failure and the troubleshooting steps.
To see the name, status, execution key, API type, and endpoint
information about the API, select Details.
To see the details on each successful line item, the elements involved,
and the success status, select Debug
Details.
Note If you delete an execution log record, it's removed
from the Pricing API Execution and Pricing Process Execution objects.
However, the API execution details remain available in the Price Waterfall
view of the pricing procedure.
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