Problems: The Reason There's a Care Plan

Problems are health issues that range from a specific diagnosis to more general conditions. Problems are identified through many sources: the primary care physician, a lab test, an issue reported by the patient or member, a diagnosis, or a stage of a disease. A problem can be clinical, such as a chronic bronchitis diagnosis, or non-clinical, such as needing assistance with daily activities in the home. When you assign a priority to problems, they appear in order of priority.

Problems and goals create a strategy for managing a person's unique set of medical needs and life circumstances.

Health Cloud gives you the tools to quickly and easily create a customized list of healthcare issues with assigned goals to mitigate or improve health. From the Problems & Goals tab found in each care plan, you can add specific problems, goals, and tasks that are personalized to your patient or member. To speed onboarding, use a predefined template to automatically add problems, goals, and tasks in bulk to a care plan.

Click the New Problem button to add problems to the care plan.

Once you create a problem, you can add related goals to the problem.

Use the action menu to start managing the care plan.

• New Task lets you create a task that’s associated with this care plan, but not related to a specific problem or goal.
• Apply Care Plan Templates lets you select a predefined template and add problems, goals, and tasks in bulk to a care plan.
• Expand All opens all problems, goals, and tasks associated with the care plan.
• Collapse All closes all problems, goals, and tasks associated with the care plan.

If you have Flexible Care Plans enabled, Problems, Goals, and Tasks can be configured and viewed separately.