Government employees who use a Salesforce Platform user license can manage common HR tasks
with HR Service subagents from the Employee Experience portal, Slack, or Microsoft Teams.
HR Service subagents help employees complete routine tasks without leaving their workflow.
Employees can interact with subagents from the Employee Experience portal, Slack, or Microsoft
Teams.
Note Public Sector Solutions is now Agentforce Public Sector. You may see references to Public Sector Solutions in Salesforce applications and documentation.
HR Service Subagents
These HR Service subagents support platform users.
HR Service Subagents for Platform Users
Subagent
What It Does
Direct Deposit Management
Fetches or updates an employee's direct deposit details.
Leave Management
Answers inquiries about leave balances and processes leave requests.
Expense Management
Streamlines expense submission and approval.
Profile Management
Updates profile information such as address, phone number, email address, first
name, and last name.
Enablement Programs
Answers inquiries about enablement programs and tasks.
Configure HR Service Subagents for Platform Users Set up HR Service subagents for platform users by following the same setup steps that apply to unified employees. No separate Setup preference is required.
We use three kinds of cookies on our websites: required, functional, and advertising. You can choose whether functional and advertising cookies apply. Click on the different cookie categories to find out more about each category and to change the default settings.
Privacy Statement
Required Cookies
Always Active
Required cookies are necessary for basic website functionality. Some examples include: session cookies needed to transmit the website, authentication cookies, and security cookies.
Functional Cookies
Functional cookies enhance functions, performance, and services on the website. Some examples include: cookies used to analyze site traffic, cookies used for market research, and cookies used to display advertising that is not directed to a particular individual.
Advertising Cookies
Advertising cookies track activity across websites in order to understand a viewer’s interests, and direct them specific marketing. Some examples include: cookies used for remarketing, or interest-based advertising.
