Estos componentes activan el agente para responder a preguntas de política y determinar requisitos de permisos.
Acción
Descripción
Responder a preguntas de manuales de pólizas
Utiliza las funciones de generación aumentada (RAG) de recuperación de Data Cloud para responder a preguntas de integrantes basándose en los manuales de políticas no estructuradas cargados en la Biblioteca de datos de Agentforce.
Evaluar necesidades de licencias
Utiliza el Motor de reglas de negocio (BRE) para evaluar las necesidades de los integrantes e identificar las licencias, permisos e inspecciones específicos requeridos para sus objetivos de negocio o personales.
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