General Procedures

Manage products and optimize revenue across your organization by using the asset lifecycle amendment, renewal, and cancellation actions. Use the Managed Asset viewer on your Account or Contract page to initiate these lifecycle changes.

• Amend Assets with the Managed Asset Viewer
  To meet changing customer needs and optimize revenue, use the asset lifecycle amendment action to modify products your customers purchased. The Managed Asset viewer on your Account or Contract page initiates these changes directly within the asset lifecycle.
• Renew Assets with the Managed Asset Viewer
  To optimize revenue and manage products efficiently, use the asset lifecycle renewal action. The Managed Asset viewer on your Account or Contract page initiates these renewals directly within the asset lifecycle.
• Cancel Assets with the Managed Asset Viewer
  To optimize revenue and manage your product lifecycle, use the asset lifecycle cancellation action to terminate purchased products. The Managed Asset viewer on your Account or Contract page helps you to initiate cancellations and make sure that your records accurately reflect your business relationships.