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AI Accelerator and Scoring Framework
Considerations for Setting Up a CRM Analytics Template Configuration in Scoring Framework

Considerations for Setting Up a CRM Analytics Template Configuration in Scoring Framework

Before setting up a CRM Analytics template configuration in Scoring Framework, review these considerations.

Required Editions

Available in: Lightning Experience

Minimum Data Requirements

To activate a CRM Analytics template configuration, your dataset must have enough records.

Type of Dataset Minimum Number of Records
Training Records 400
Example Records for a Yes Outcome 100
Example Records for a No Outcome 100

Number of Input Features in a Template Configuration

A minimum of 10 input features and a maximum of 49 input features are required for a template configuration.

Supported Writeback Objects

Scoring Framework supports all the custom objects and these standard objects for storing predictions.

  • Custom objects
  • Salesforce objects:
    • Account
    • AccountContactRelationship
    • AccountForecast
    • AccountProductForecast
    • AccountProductPeriodForecast
    • AccountForecastPeriodMetrics
    • AccountTeamMember
    • Activities
    • AdvAccountForecastFact
    • AdvAccountForecastSetPartner
    • Asset
    • Campaign
    • CampaignMember
    • Cases
    • ContactPointAddress
    • ContactPointEmail
    • ContactPointPhone
    • Contacts
    • CurrencyType
    • Event
    • Leads
    • ObjectTerritory2Association
    • Opportunity
    • OpportunityLineItem
    • OpportunityLineItemSchedule
    • OpportunityTeamMember
    • Order
    • OrderItem
    • Product2
    • ProgramRebateTypPayoutSrc
    • RebateMemberProductAggregate
    • RebateProgramMemberPayout
    • RebateProgramPayoutPeriod
    • Task
    • TransactionJournal
  • Salesforce Industries objects:
    • AccountServicePreference (Health Cloud)
    • Claim (Automotive Cloud, Financial Services Cloud, and Manufacturing Cloud)
    • ClaimItem (Automotive Cloud, Financial Services Cloud, and Manufacturing Cloud)
    • QuoteLineItem (Commerce Cloud)
    • SalesAgreement (Manufacturing Cloud)
    • Visit (Consumer Goods Cloud)

Synchronization with CRM Analytics

If there are any changes to the recipes or the Einstein Discovery model installed by the app that’s created based on a template configuration, these changes aren’t updated in the template configuration’s details on Scoring Framework.

Writeback Field Access

A Salesforce admin must have access to the custom field selected for storing the predictions.

 
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