Metering and Throttling in Salesforce Document Generation

Metering

Metering measures the number of server-side documents that you generate hourly and daily. The default hourly and daily limits for processing server-side document generation requests can be found in Document Generation Limitations.

Throttling

Throttling maintains consistency and resilience of the server-side document generation service by managing incoming server-side document generation requests from multiple orgs. Throttling can also prevent service degradation caused by high volume of requests at peak hours by blocking requests that exceed the default limits. The request details are saved in the Document Generation Processes entity. You can retrieve the blocked requests and retry the server-side document generation.

View Document Generation Requests

You can view the document generation requests and their status from the Document Generation Processes page.

Use this sample URL to view the Document Generation requests: https://{{baseUrl}}/lightning/o/DocumentGenerationProcess/home. Replace the base url with your org details.

Here's an example of the Document Generation Processes page. In this example, there are blocked document generation requests because the daily limit has been reached.