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Service Process Studio
Explore Service Process Studio

Explore Service Process Studio

Get to know the Service Process Studio before you work with it.

Required Editions

Available in: Lightning Experience
Available in: all editions with the Industry Service Excellence licenses

As an admin, explore the Service Process Studio before you create and activate a service process definition.

explore_service_process_studio

Number Description
1 Name of the service process definition that’s being defined.
2 A service process definition contains six sections. You can specify the details for each of these sections by clicking the section.
3 After you specify the details for a service process definition and save it, view the definition summary for a quick overview.
4 Activate the service process definition so that you can deploy it using Action Launcher.
 
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