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Explore Service Process Studio
Get to know the Service Process Studio before you work with it.
You are here:
Get to know the Service Process Studio before you work with it.
| Available in: Lightning Experience |
| Available in: all editions with the Industry Service Excellence licenses |
As an admin, explore the Service Process Studio before you create and activate a service process definition.
| Number | Description |
|---|---|
| 1 | Name of the service process definition that’s being defined. |
| 2 | A service process definition contains six sections. You can specify the details for each of these sections by clicking the section. |
| 3 | After you specify the details for a service process definition and save it, view the definition summary for a quick overview. |
| 4 | Activate the service process definition so that you can deploy it using Action Launcher. |

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