Einstein searches the content in web and news to recommend relationships. If admin has
enabled Slack, Gmail, or Salesforce Files content sources, Einstein Relationship Insights Growth
users can add these content sources and get relationship recommendations from these
sources.
Required Editions
Available in: Unlimited Edition with Einstein Relationship Insights
Basic
Available for an additional cost in: Enterprise, Performance, and
Unlimited Editions
Before you
connect Slack, Gmail, or Salesforce Files with Einstein, ensure that your admin enables the
application as a content source.
From the Einstein Relationship Insights component, click , and then select
Settings.
Under Content Sources, select a content source.
If you’re connecting with Slack or Gmail, complete the authentication process.
To disconnect the content source, click , and then select
Disconnect.
Outcomes of Connecting Slack as a Content Source Identify prospective customers and business opportunities, and build a network of people and companies by using various types of Slack content. After you connect Einstein with Slack as a content source, Einstein explores Slack attachments to discover relationships between people and companies.
Outcomes of Connecting Salesforce Files as a Content Source Discover people and company relationships by exploring documents in Salesforce Files. Salesforce Files includes the files that are in Chatter feeds and comments, records, and libraries.
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