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Timeline
Enable Summary

Enable Summary

To view a summary of records on Timeline, turn on the Summary preference in Setup.

Required Editions

Available in: Lightning Experience
Available in: all editions with Industry Service Excellence permission set license, the Einstein for Service Innovations Add-On license, and the Generative AI Summarization permission set license.
  1. From Setup, in the Quick Find box, enter Timeline Settings, and then select Summary.
  2. Turn on Summary.
 
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