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Set Up Trade Promotion Management
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            Adjust Claims

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            1. Salesforce Help
            2. Docs
            3. Set up and Maintain Trade Promotion Management

            Adjust Claims

            To revert a claim already processed by a third-party system, adjust the claim.

            Required Editions

            Available in: Lightning Experience

            Available in: Enterprise and Unlimited Editions where Consumer Goods Cloud is enabled
            User Permissions Needed
            To adjust claims: CGCloud KAM
            1. From the App Launcher, find and select Claims.
            2. Select the claim that you want to adjust.
            3. Click Adjust.
            4. To confirm the adjustment, click Adjust.
             
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            Salesforce Help | Article