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Set Up Trade Promotion Management
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          Repush Promotions

          Repush Promotions

          While editing a parent promotion, if a user updates the parent promotion but forgets to push it, the system doesn't update the changes in the child promotion. To resolve this, the system automatically repushes promotions by triggering the push process again.

          Required Editions

          Available in: Lightning Experience

          Available in: Enterprise and Unlimited Editions where Consumer Goods Cloud is enabled

          Prerequisites

          To automatically execute the repush process, ensure that the:

          • Sales org is configured to repush automatically (Automatic Promotion Push flag is selected as True).
          • Promotion was manually pushed earlier.
          • Promotion has sync-relevant changes. For example, a user changes an attribute that's defined in the sync-relevant fields (fields defined in the Fields To Sync field sets) of a promotion or tactic, updates information that's related to participating customers, updates tactics or attachments, or modifies categories. Sync-relevant fields are customizable.

          If a user leaves a promotion, the system automatically executes a repush of that promotion, subject to fulfilling the prerequisites mentioned earlier.

          After the repush is initiated, the parent promotion is selected as Read-only and the Push button and Participating Customers card are disabled until the process is completed. However, if the push process faces an error or takes longer than the specified time limit, the parent promotion is unblocked.

          If a promotion can't be repushed automatically (for example, the user abruptly closes the browser or logs out of the application), then whenever the user opens that promotion the next time, the system shows an icon with a message reminding the user to trigger the automatic repush again.

          The system also verifies whether a user reaches the maximum number of push processes (limited to 25). If the user reaches the maximum push process limit, promotions can't be automatically repushed. On exceeding the limit, the system creates a user notification and the user must reinitiate the push process manually.

           
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