Soft Limits of Real-Time Reporting
Real-time reporting (RTR) gives you a live view of the effect of your promotion planning for the selected customer and period. This live view helps you create a more satisfying account plan for a brand or against overall targets. As changes are immediately reflected in the report, you can act instantly and adapt promotion planning right away.
Required Editions
Available in: Lightning Experience Available in: Enterprise and Unlimited Editions where Consumer Goods Cloud is enabled |
| Dimension | Description | Soft Limit per org | Comments |
|---|---|---|---|
| Scorecard - Columns |
The maximum number of columns that can be configured in a scorecard. |
25 | — |
| Scorecard – Rows |
The maximum number of rows that can be configured in a scorecard. |
50 | — |
| Scorecard – KPIs |
The maximum number of cells that can be configured in one scorecard. |
100 | It’s columns times rows—for example, a maximum of 25 columns and 4 rows. |
| Scorecards on one page |
The maximum number of scorecards that can be configured in an app page. |
4 | — |
| FlatLists - Columns |
The maximum number of columns that can be configured in a FlatList. |
100 | — |
| FlatLists - Rows |
The maximum number of rows that can be shown in a FlatList at runtime. |
10,000 | — |
| UI Mapping - Components |
The maximum number of components (FlatLists, Scorecards, and Charts) in the UI. |
20 | — |
| Minimum time frame of a report |
The minimum number of weeks or months that you can select as the time frame of a real-time report. |
1 |
— |
| Maximum time frame of a report |
The maximum number of weeks or months that you can select as the time frame of a real-time report. |
24 months | — |
| Promotion templates |
The maximum number of promotion templates that you can select in the promotion template filter. |
20 | — |
| Customers |
The maximum number of customers that you can select in a real-time report. |
50 | — |
| Column dimensions |
The maximum number of dimensions that can be configured for columns in a FlatList report. |
1 | Columns can show only one dimension—either time or KPI. |
| Result size of a report |
The maximum size of the data that's transported to the web browser for one report at a time. |
3 MB |
This is the compressed size (uncompressed size is typically 10 times larger). |
| Size of Excel Export |
The maximum size of an Excel document that can be exported from a report. |
50 MB | — |
| Number of raw data per report |
The maximum result of the raw data, such as, number of writeback rows, for running one report. |
2,000,000 |
For example, 100 promotions with 2 tactics, 10 Products, and 100 KPIs create 200,000 records within one year and 400,000 records within two years. |
| Data points in raw data | The maximum number of data points in raw data that can't exceed for running one report. | 20,000,000 |
A data point is a KPI value by promotion, tactic, product, KPI, and week or month. For example, 100 promotions, 2 tactics, 10 products, 100 KPIs, and 5 weeks create 1,000,000 data points. |

