Use Unified Catalog on LWR Sites

Enable and configure IT Services Management and Unified Catalog in your org.

Unified Catalog works on Lightning Web Runtime (LWR) Experience Cloud sites through the Unified Catalog component. Use Experience Builder to add the component to your LWR site pages.

Considerations for URL Paths: When you configure Unified Catalog components to link to records or pages, construct URLs that work correctly across different site templates. Experience Cloud handles relative paths by appending relative URLs (starting with /) to the site's base URL, keeping users within the site. LWR sites support custom URL paths without the /s/ prefix. For example, /contact-us resolves to https://yourdomain.com/contact-us. Understanding these differences helps you avoid broken links when configuring components like the Navigation Menu or Link Widget.

URL Paths in Flows: To update URLs in a flow, first deactivate the flow. Click the flow element that contains the URL. In the Properties panel, update the Link URL field with the custom URL path and save your changes. Activate the flow.

See Update Your LWR Site URL to Remove /s and Navigation Menu.