CRM Analytics Dashboards for Utilization Management

Use the analytics dashboards, including the Care Requests dashboards and the Approval Rate dashboard, to streamline care request management, prioritize prior authorization requests based on due dates, and get a consolidated view of key attributes associated with prior authorization requests. The personalized care requests dashboards for each user role offer quick insights to monitor and assess outstanding care request authorizations and reviews. The Approval Rate insight cards support quicker clinical reviews and decisions by providing relevant insights during the review process.