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          Vlocity Omnichannel Web APIs

          Vlocity Omnichannel Web APIs

          The Vlocity Omnichannel Web API Reference provides information about the Apex Representational State Transfer (REST) application programming interfaces (APIs) in Vlocity applications.

          • Omnichannel Web APIs
            Vlocity Omnichannel Web APIs are enterprise-scale web application programming interfaces (APIs) that extend Vlocity Industry Cloud Application functionality to other applications, devices, and channels. These APIs operate at a higher level of functionality than the object level Salesforce REST APIs, which makes them easier for web and mobile developers to use. They also provide better overall performance for devices interacting with Vlocity Apps over the Internet because more is achieved with each request and response. Because they are built on the Force.com platform using Apex REST, they provide the reliable, fine-grained security that you expect from the leading CRM platform.
          • Vlocity Platform APIs
            Client applications use Platform APIs to access other data and functionality from Vlocity Industry Cloud applications. They provide programmatic access to customer data, such as profile attributes and customer stories, campaign data for call lists and associated members and documents, as well as access to system extensions such as the Vlocity Action framework.
          • Vlocity Order Management REST APIs
            The following is a list of REST APIs usable for automated testing. Most controller methods in Salesforce are annotated with @RemoteAction, allowing JavaScript to call these methods from their respective classes, instead of the typical REST controllers commonly seen in RESTful applications.
           
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