고객 및 담당자 확인 민감한 정보와 관련된 요청을 처리하기 전에 고객의 ID를 확인하고 상호 작용에 대한 세부 사항을 저장합니다. 고객이 아닌 사람이 참여한 경우 두 사람 모두에 대한 확인 절차를 수행합니다.
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