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What Customers Get Section in the Decision Table-Based Promotion Template

What Customers Get Section in the Decision Table-Based Promotion Template

Offer customers a discount on their cart or on the unit price of a product with the Decision Table-Based Promotion template. The discount value for each promotion rule comes from the output column of the decision table that you select.

An insurance company offers a discount based on a customer's exact premium amount and the date that they sign up. Instead of creating a separate rule for every combination, the company defines the combinations as rows in a decision table and maps the output column to a reward. Depending on the Reward Type and Discount Type that you select when you configure the promotion, the same decision table can offer customers a percentage off or a flat amount off their cart, or off the unit price of a product.

Customers Get a Discount on Their Cart

When a customer's premium is US$1,000 and they sign up between January 1 and March 31, they get a 10% discount on their cart.

Decision Table based percentage off discount on cart

The same decision table can also drive an Amount Off reward instead of a Percentage Off reward. When a customer's premium is $1000 and they sign up between January 1st and March 31st, they get $150 off on their cart.

Decision Table based amount off discount on cart

Customers Get a Discount on Unit Prices

The same decision table that offers a discount on a customer's cart can also offer a discount on the unit price of a product. Select Discount on Unit Price as the reward type, and map the same decision table and output column to the discount value.

When a customer's premium is US$500 and they sign up between April 1 and June 30, they get a 3% discount on the unit price of their policy.

Decision Table based percentage off discount on unit price

When a customer's premium is US500 and they sign up between April 1 and June 30, they get US50 off on the unit price of their policy.

Decision Table based amount off discount on unit price
 
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