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Learn About Real-Time Offer Management
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          Design Distribution Assets

          Design Distribution Assets

          On the Design Distribution Assets step of the wizard, marketing managers can design and activate the launch email for pricing promotions. Marketing managers get a predefined email and they can customize the email based on the promotion’s branding requirements. To personalize the email for customers, marketing managers can add promotion and contact merge fields.

          Required Editions

          Available in: Lightning Experience
          Available in: EnterpriseUnlimited, and Developer Editions with Real-Time Offer Management

          The Design Distribution Assets step is only available if you:

          • Select a Marketing Cloud Engagement business unit for the promotion
          • Create promotion rules using one of these types of templates:
            • Cart Promotions
            • Line Level Promotions
            • Unit Price Promotions
            • Combo Promotions
            • Custom Promotions
          Promotion launch email

          Organization-Wide Email Address for Sender (1)

          The promotion is sent from an organization-wide email address that the admin sets up. If you don’t find the email address that you want to use, ask your Salesforce admin to add the email address as an organization-wide email address.

          Merge Fields for Email Body (2)

          The email includes a list of Contact object and Promotion object merge fields that you can add to the email body. The merge fields resolve to the value of the fields in the context of the customer who receives the email and in the context of the promotion that the email belongs to.

          Email Activation (3)

          After you design the promotion, activate the email. Only activated promotion launch emails are sent to customers. The email is automatically sent using the Engagement feature Journey Builder. After you activate the promotion, the Launch Promotion journey is automatically created in the promotion’s Engagement business unit.

          The journey sends emails to only the customers that you select as the promotion’s target audience in the Define Promotion Eligibility step of the guided flow.

           
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          Salesforce Help | Article