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Learn About Real-Time Offer Management
Cart Level Promotions

Cart Level Promotions

Understand how the chosen evaluation method determines the final discount when a cart is eligible for multiple cart promotions.

Required Editions

Available in: Lightning Experience
Available in: EnterpriseUnlimited, and Developer Editions with Real-Time Offer Management

Learn how the three evaluation methods for cart-level promotions affect a cart's price. The same cart is used for each example to compare how the outcome changes based on the method selected.

Eligible promotions for the customer's cart in priority order:

  • Priority 1 (P1): 5% off total order over $2,200.
  • Priority 2 (P2): Flat $100 off total order over $1,500.
  • Priority 3 (P3): 10% off total order over $2,000.

Customer's Cart:

Item Quantity Price
Steel Beams 50 $1500
Industrial Fasteners 10,000 $800
Original Total   $2300

Evaluation Method: Stacked

Description Applied Promotion Amount
Original Cart Total   $2300
Discount (5% off) P1 -$115
Discount ($100 off) P2 -$100
Discount (10% off) P3 -$230
Final Total   $1,855

Evaluation Method: First Eligible Promotion

Description Applied Promotion Amount
Original Cart Total   $2300
Discount (5% off) P2 -$115
Final Total   $2185

Evaluation Method: Highest Discount

  • P1 Discount (5% off): $115
  • P2 Discount ($100): $100
  • P3 Discount (10% off): $230

The best discount is P3 ($230).

Description Applied Promotion Amount
Original Cart Total   $2300
Discount (10% off) P3 -$230
Final Total   $2070
 
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