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Cross-Line Level Promotions
Understand how the chosen evaluation method determines the final discount when a cart is eligible for multiple cross-line promotions.
Required Editions
| Available in: Lightning Experience |
| Available in: Enterprise, Unlimited, and Developer Editions with Real-Time Offer Management |
Learn how the three evaluation methods for cross-line promotions affect the cart's final price. The same cart is used for each example to compare how the outcome changes based on the method selected.
Eligible promotions for the customer's cart in priority order:
- Priority 1 (P1): Buy 2 or more T-shirts, get 1 pair of shorts free.
- Priority 2 (P2): Buy any jacket, get 50% off any pair of jeans.
- Priority 3 (P3): Buy 3 or more T-shirts, get a free cap.
Customer Cart:
| Item | Category | Quantity | Price |
|---|---|---|---|
| T-shirt | Topwear | 3 | $75 ($25 each) |
| Shorts | Bottomwear | 1 | $40 |
| Jacket | Outerwear | 1 | $100 |
| Jeans | Bottomwear | 1 | $75 |
| Cap | Accessory | 1 | $15 |
| Original Total | $305 |
Evaluation Method: Stacked
| Description | Applied Promotion | Amount |
|---|---|---|
| Original Cart Total | $305 | |
| Discount (Free Shorts) | P1 | $40 |
| Discount (50% off Jeans) | P2 | $37.5 |
| Discount (Free Cap) | P3 | $15 |
| Final Total | $212.5 |
Evaluation Method: First Eligible Promotion
| Description | Applied Promotion | Amount |
|---|---|---|
| Original Cart Total | $305 | |
| Discount (Shorts become free) | P1 | $40 |
| Final Total | $265 |
Evaluation Method: Highest Discount
- P1 Discount (Free Shorts): $40
- P2 Discount (50% off Jeans): $37.5
- P3 Discount (Free Cap): $15
The best discount is P1 ($40).
| Description | Applied Promotion | Amount |
|---|---|---|
| Original Cart Total | $305 | |
| Discount (Shorts become free) | P1 | $40 |
| Final Total | $265 |
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