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Line Level Promotions
Understand how the chosen evaluation method determines the final discount when the cart is eligible for multiple line-level promotions.
Required Editions
| Available in: Lightning Experience |
| Available in: Enterprise, Unlimited, and Developer Editions with Real-Time Offer Management |
Learn how the three evaluation methods for line-level promotions affect the cart's final price. The same shopping cart is used for each example to compare how the outcome changes based on the method selected.
Eligible promotions for the customer's cart in priority order:
- Priority 1: 10% off any product.
- Priority 2: 15% off any 'Pro' category product.
- Priority 3: $50 off any item over $500.
- Priority 4: 20% off any 'Gaming' category product.
Customer Cart:
| Item | Category | Quantity | Price |
|---|---|---|---|
| Mouse | Gaming, Pro | 1 | $120.00 |
| Keyboard | Standard | 1 | $80.00 |
| Laptop | Pro | 1 | $1,500.00 |
| Monitor | Gaming | 1 | $600.00 |
| Original Total | $2,300.00 |
Evaluation Method: Stacked
This method applies all promotions that a product is eligible for.
| Item | Original Price | Applied Promotions | Total Discount | Final Price |
|---|---|---|---|---|
| Mouse | $120.00 | P1, P2, P4 | $54.00 | $66.00 |
| Keyboard | $80.00 | P1 | $8.00 | $72.00 |
| Laptop | $1,500.00 | P1, P2, P3 | $425.00 | $1,075.00 |
| Monitor | $600.00 | P1, P3, P4 | $230.00 | $370.00 |
| Total | $2,300.00 | $717.00 | $1,583.00 |
Evaluation Method: First Eligible Promotion
This method applies the first promotion from the priority list that a product qualifies for.
| Item | Original Price | Applied Promotion | Discount | Final Price |
|---|---|---|---|---|
| Mouse | $120.00 | P1 (10% off) | $12.00 | $108.00 |
| Keyboard | $80.00 | P1 (10% off) | $8.00 | $72.00 |
| Laptop | $1,500.00 | P1 (10% off) | $150.00 | $1,350.00 |
| Monitor | $600.00 | P1 (10% off) | $60.00 | $540.00 |
| Total | $2,300.00 | $230.00 | $2,070.00 |
Evaluation Method: Highest Discount
This method applies the promotion that offers the best discount for each product.
| Item | Original Price | Applied Promotion | Discount | Final Price |
|---|---|---|---|---|
| Mouse | $120.00 | P4 (20% off) | $24.00 | $96.00 |
| Keyboard | $80.00 | P1 (10% off) | $8.00 | $72.00 |
| Laptop | $1,500.00 | P2 (15% off) | $225.00 | $1,275.00 |
| Monitor | $600.00 | P4 (20% off) | $120.00 | $480.00 |
| Total | $2,300.00 | $377.00 | $1,923.00 |
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