Manage Promotions

After promotions are activated and running, marketing managers can track the usage of promotions. Marketing managers can also easily replicate seasonal promotions and promotions that run multiple times a year.

• Ways to Track Customers' Usage of Promotions
  After customers start using promotions, marketing managers can track the usage of promotions. You can track promotion usage only when the Promotion Reward Application API is used to update customers' promotion reward details in Salesforce.
• Clone Promotions with Global Promotions Management
  Marketing managers can clone seasonal and repetitive promotions. For example, if a promotion that ran during Christmas last year does well, the marketing manager can clone last year’s promotion, make changes for the current year, and activate the promotion. Cloning promotions is particularly useful when marketing managers want to run similar promotions at different times of the year.