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Learn About Real-Time Offer Management
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          Provide Marketing Cloud Connect API User Access to Global Promotions Management

          Provide Marketing Cloud Connect API User Access to Global Promotions Management

          The Marketing Cloud Connect API user connects the Global Promotions Management org and the Marketing Cloud Engagement instance. To ensure that Global Promotions Management data is sent to the connected Engagement instance, provide the Marketing Cloud Engagement Connect API user access to Global Promotions Management and its objects.

          Required Editions

          Available in: Lightning Experience
          Available in: EnterpriseUnlimited, and Developer Editions with Real-Time Offer Management and Marketing Cloud Connect
          User Permissions Needed
          To assign permission sets:

          Assign Permission Sets

          AND

          View Setup and Configuration

          To create a permission set: Manage Profiles and Permission Sets
          1. Provide the Marketing Cloud Engagement Connect API user access to Global Promotions Management:
            1. From Setup, in the Quick Find box, enter Users, and then select Users.
            2. Open the user record of the Marketing Cloud Engagement Connect API user.
            3. Click Permission Set Assignments | Edit Assignments.
            4. Move the Global Promotions Management permission set to the Enabled Permission Sets list.
            5. Save your changes.
          2. Create a custom permission set and provide the permission View access on these objects:
            • Account
            • Campaign
            • Campaign Member
            • Catalog
            • Category
            • Contact
            • Email Template
            • Engagement Channel Type
            • Game Definition
            • Internal Organization Unit
            • Product
            • Promotion
            • Promotion Channel
            • Promotion Limit
            • Promotion Market Segment—Only available in Data Cloud enabled orgs
            • Promotion Product
            • Promotion Product Category
            • Promotion Stage
            • Promotion Stage Email Template
            • Retail Store
            • Retail Store Group
            • Segment—Only available in Data Cloud enabled orgs
            • Voucher Definition
          3. Assign the permission set to the Marketing Cloud Engagement Connect API user.
           
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          Salesforce Help | Article