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Learn About Real-Time Offer Management
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            Connect Global Promotions Management with Marketing Cloud Engagement Business Unit

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            Connect Global Promotions Management with Marketing Cloud Engagement Business Unit

            After you create a send classification and a package in your Marketing Cloud Engagement business unit to connect Global Promotions Management with the business unit, use the send classification and package details to connect Global Promotions Management and the business unit in the Global Promotions Management org.

            Required Editions

            Available in: Lightning Experience
            Available in: Enterprise, Unlimited, and Developer Editions with Real-Time Offer Management
            User Permissions Needed
            To connect Global Promotions Management with an Engagement org:

            View Setup and Configuration

            AND

            Customize Application

            Before you add the connection between Global Promotions Management and an Engagement business unit, copy this information from the package that you created in the Marketing Cloud business unit for the connection:

            • Authentication Base URI
            • Client Id
            • Client Secret

            Also, keep the name of the send classification handy after you create it in the business unit for the promotion launch email.

            Note
            Note Marketing Cloud was renamed Marketing Cloud Engagement. As we change labels in apps and content, you might find some references that haven't been updated.
            1. From Setup, in the Quick Find box, enter Global Promotions Management, and then select Marketing Cloud Integration.
            2. Enable Global Promotions Management’s Integration with Marketing Cloud.
            3. Click Add Connection.
            4. In the Marketing Cloud Business Unit Details section, enter the details of the business unit and the name of the send classification for referral promotion emails.
              The Business Unit Marketing Cloud Member ID (MID) is used to uniquely identify the business unit that you want to connect to.
            5. From Connect Marketing Cloud Org With, select Global Promotions Management.
            6. In the Business Unit Package Details section, enter the Authentication Base URI, client ID, and client secret of the package that you created in the Engagement business unit.
            7. Save your changes.

            After you save the connection, these settings are automatically created in the org:

            Setting NameSetting TypeUse
            Marketing Cloud Authentication ({business unit name}) Named Credential Stores the client ID and the client secret of the package.
            Marketing Cloud Authentication External Credential
            Marketing Cloud Authorization Permission Set

            Provides the permissions required to create journeys in the connected Engagement business units for activated promotions.

            The permission set is automatically assigned to the user who adds the connection.
            MarketingCloudRemoteAuthentication Remote Site Setting Stores the Authentication Base URI of the package. The URI is used to make API calls to the connected Engagement business units.

            After you connect Global Promotions Management with an Engagement business unit, click Dropdown, and then click Test Connection to check if the connection is working.

            See Also

             
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            Salesforce Help | Article