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Learn About Real-Time Offer Management
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          Show Personalized Promotion Recommendations

          Show Personalized Promotion Recommendations

          Use the Promotion Recommendations API to obtain personalized promotion recommendations. You can show these recommendations on your website by using the Recommended Promotions Flexcard, or a system integrator can integrate the API with external systems to show the recommended promotions on your website.

          Required Editions

          Available in: Lightning Experience
          Available in: Enterprise, Unlimited, and Developer Editions with Real-Time Offer Management. Additionally, you need Data Cloud and Personalization.
          • Promotion Recommendations API
            Use the Promotion Recommendations API to provide customers personalized promotions based on their product preferences. This API can retrieve recommended promotions for loyalty program members, individuals, and anonymous users. System integrators can integrate the API with external systems to show recommended promotions on their websites.
          • Configure Recommended Promotions Widget
            Use the Recommended Promotions widget to show personalized promotions on your website. The widget includes a parent Flexcard to show a collection of promotions recommended for a customer and a child Flexcard to show the details of a promotion recommended for a customer. Clone the Recommended Promotions widget, configure it based on your requirement, and then, activate and deploy it.
           
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          Salesforce Help | Article